Chelseas INC strives to provide reliable order processing and timely delivery for all customers.
By placing an order through our website, customers agree to the following shipping and delivery terms.
Order Processing
Orders are generally processed within a reasonable business timeframe after successful payment authorization.
Processing times may vary depending on:
- Product availability
- Order volume
- Verification requirements
- Holidays or carrier delays
- Operational circumstances beyond our control
Customers will receive order-related notifications once orders are confirmed and processed.
Shipping Methods
Chelseas INC works with third-party shipping and logistics providers to deliver orders efficiently.
Available shipping options, estimated delivery timelines, and applicable charges may vary depending on the customer’s location and selected shipping method.
Estimated Delivery Time
Estimated delivery timelines are provided for informational purposes only and are not guaranteed.
Delivery delays may occur due to:
- Carrier issues
- Customs processing
- Weather conditions
- Operational disruptions
- Incorrect customer information
- Force majeure events
Chelseas INC is not liable for delays caused by third-party shipping carriers or circumstances beyond our reasonable control.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
Chelseas INC is not responsible for failed deliveries, returned packages, or delays caused by incorrect or incomplete shipping details submitted by the customer.
Lost, Delayed, or Damaged Packages
If a package is lost, delayed, or arrives damaged, customers should contact our support team promptly.
Chelseas INC will reasonably assist customers in coordinating with shipping carriers to investigate delivery issues.
Resolution timelines may vary depending on the carrier investigation process.
International Shipping
For international orders, customers are responsible for complying with local import regulations, duties, taxes, or customs requirements applicable in their destination country.
Chelseas INC is not responsible for customs delays, import restrictions, or additional government charges imposed by local authorities.
Delivery Confirmation
Orders may be considered successfully delivered based on carrier tracking confirmation or delivery status provided by the shipping provider.
Order Refusal or Failed Delivery
Packages refused by the customer or returned due to failed delivery attempts may be subject to additional shipping fees or restocking considerations.